Germany

ASM Service Center
Quick access to resources around the world

Our regional ASM Service Centers provide technical support, ship parts overnight from regional warehouses and coordinate technician visits all over the world.

Click on the world map to view the contact information for your nearest ASM Service Center.

 

Scroll down to find all hotline numbers for every region in Europe!

 
Services Telephone Fax E-Mail
General Service Number +49 (0) 89 20800-20800    
Hotline +49 (0) 89 20800-48642

 

Service Operation Control +49 (0) 89 20800-49888 +49 (0) 89 20800-35130
Order management spares

 

 

Office hours
(Mon-Fri 8am-5pm)

+49 (0) 89 20800-38555 +49 (0) 89 20800-48577

Outside office hours
(Mon-Fri 5pm-8am)
weekends and holidays

+49 (0) 172 8990 876 +49 (0) 89 20800-63509  
Service Managers      
Germany: Klaus Welpe

+49 (0) 89 20800-60306

 

Germany North:
Dietmar Budnick

+49 (0) 513 78250 543

 

Germany South:
Robin Stöhr

+49 (0) 6101 5227 565

 

Software Projects:
Bernhard Dollinger

+49 (0) 173 7068 281

 

Hardware Projects:
Wolfgang Klein

+49 (0) 89 20800-37690

 

Service product Promotion:
Thomas Mittelstädt

+49 (0) 6101 5227 571

 

       
 

Central Eastern Europe

 
Austria      
Services Telephone Fax E-Mail
Hotline +43 (0) 1259 0529-333 +43 (0) 1259 0529-666
Service dispatcher +43 (0) 1259 0529-301 +43 (0) 1259 0529-666
Order management spares    

Office hours
(Mon-Thu 8am-5pm)
(Friday 8am-1pm)

+43 (0) 1259 0529-333 +43 (0) 1259 0529-666  

Outside office hours
(Mon-Thu 5pm-8am)
(Fri 1pm-Mon 8am)
weekends and holidays

+43 (0) 1259 0529-333  
       

France/ Iberia/ North Africa/ Belgium

Services Telephone Fax Email
Hotline +33 (0) 179 9481-28 +33 (0) 160 0321 53
       
Order mamagement spares +33 (0) 179 9481-30 +33 (0) 160 0321 53
       
Service dispatcher
Pascal Ridel
+33 (0) 179 9481-26 +33 (0) 160 0321 53
       

Italy/ Malta

     
Services Telephone Fax E-Mail
Hotline +39 (0) 029 2904-607  
       
Order mamagement spares + 39 (0) 029 2904-603 +39 (0) 292 904-622
       
Service dispatcher
Paride De Benedittis

+39 (0) 029 2904-601
 
       
 

UK/Ireland

Services Telephone E-Mail
Hotline +44 (0) 161 4572-161
     
Order management spares +44 (0) 161 4572-161
     
Service dispatcher contact +44 (0) 161 4572-161
     

Nordic

Services Telephone Fax E-Mail
Hotline      
Sweden / Norway +46 (0) 771 440-077 +46 (0) 870 33-501
Finland/Baltic States +358 (0) 20 324-324
Denmark +45 70 300-051
       
Order management spares    
       
Service dispatcher contact