Annual Support Contracts

DEK Parts Support Policy
Default contract
for any machine
not supplied by DEK		 For machines not serviced by DEK with 'pay as you go' telephone and engineer support DEK Warranty supplied with new machines
Pay as you go
support for registered
DEK customers		 For customers who require priority engineer response and to have their machines serviced by DEK qualified service personnel Annual support
and maintenance
contract with a
priority response		 For customers who require a fastest possible response time and to have their machines serviced by DEK qualified service personnel, with additional options available Best in class
support tools to
maximise productivity

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