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 | Description: Annual service and support contract or continuation. |
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 | Part Numbers: 265: PR265 or PR265C for continuation (replacement items).
ELA, Horizon, Infinity, Viking, Vista: PR266 or PR266C for continuation (replacement items).
Europa, Galaxy and Instinctiv Series: PR.INSTINCTIV or PR.INSTINCTIV.C for continuation. |
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 | Content: Priority support level agreement.
24 hour global telephone support. Engineer on site within 24 hrs (exc. weekends).
Parts despatched same day for orders placed before 15:00 local time (terms and conditions apply).
1 day annual service with replacement of service pack items, pre and post performance analysis report (not on 248 & 260).
Servo Healthcheck (not on 248 & 260) & comprehensive status report.
Plus, additional support options available. |
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 | Application: For customers who upgrade from Standard or corporate customers requiring a maintenance program. |
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 | Machine Types: 265 series, ELA, Horizon series, Infinity, Viking, Vista, Europa, Galaxy and Instinctiv Series. |
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 | Upgrade Options: None. |
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 | If you are interested in a Premier contract, please fill in this form. |
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