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Latest Machine Issues:
Firewire Camera Issues
- Vision system un-initialization error, vision system not responding error, software locks-up, unprinted board conveyed downline and / or an FMI error displayed.
Under Screen Cleaner Issues, various symptoms
Random Node Errors reported within the DEK Software. Node Not Responding.
If the cleaner is not used for a period of time, there is no solvent supply and the system needs priming
PC Failures
Latest Information:
V9 Software Familiarisation Training
Workbook
ISCAN Health Check Software
/
Help Notes
/
Feedback Form
/
Presentation
V8
3D Find-a-Part
is now live. It can be accessed from the "
Your Account Details
" area by clicking the spinning magnifying glass icon
for any Galaxy, Europa or Instinctiv series machine.
Rapid Transit Conveyor Option (RTC) Introductory Video.
How to load a Specific Key on to a machine
Programmable Beacon Information
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End User License Agreement
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DEK Parts Support Policy
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